Our FAQs

Here you will find a selection of frequently asked questions

How can I be sure that the watch I want is authentic?

All the watches we offer are absolutely original vintage watches. The movement and serial numbers of the watches also indicate the allocation to a specific year of manufacture. Each watch is provided with the original movement and/or serial number and is therefore only available once! Certificates can be requested from some Swiss manufacturers, sometimes these are already included with the watch. All our watches undergo a professional overhaul by our master vintage watchmaker, who confirms the originality of the watches. We have been collecting and dealing with these watches for decades and can draw on an extensive selection of watches thanks to our many years of good contacts with collector friends.

Has the watch been overhauled and the functions checked?

Yes, all our watches have been overhauled (disassembled, cleaned, oiled), the rate characteristics have been tested on the time scale and adjusted. We are therefore in the fortunate position of being able to offer you a 6-month functional guarantee on every watch.

Can I reserve a watch?

For a binding reservation we ask for a deposit of 20% of the total amount. Then you have time and peace of mind and the watch is taken off the Internet. We will hold the watch for you until you pay the remaining amount (max. 3 months).

I can't pay the amount for the watch all at once. Is there a possibility?

Of course. We will try to do you this favor, talk to us.

Do I get a warranty on the watch?

Yes, all our watches come with a 6-month functional guarantee. The warranty does not cover damage to the watch caused by moisture, accuracy, loss/damage to the crystal, winding crown, winding stem, mainspring, pushers, or damage caused by impact or dropping. The customer is responsible for the costs of return shipment and insurance, unless other written agreements have been made with us. Any customs duties incurred for shipments to or from non-European countries shall be borne exclusively by the customer.

How much does shipping cost and is it insured?

We only use insured express shipping from UPS and FedEx. The shipments are fully insured, you will receive the tracking number to track the shipment. Insured shipping within Germany: free of charge. (delivery on the next working day) Insured shipping within the EU: flat rate of 60 EUR. (delivery in 1-2 working days) Insured shipping to countries outside the EU: depending on the country and value of the watch, please ask us, we will let you know the costs. The customer is responsible for the costs of returns under warranty or the right of withdrawal, as well as the costs of any associated insurance or customs duties.

How can I pay for the watch?

Payment is made by bank transfer. You will receive our bank information for this. As soon as the money has been credited to our account, we will send the watch with insured shipping. You will receive the tracking number to track the shipment. Within Germany, it will be with you on the following working day. After making an appointment with us (by phone or email), you are welcome to view the watch and pay the purchase price in cash.

I would like to have a look at the watch. Is that possible?

Yes, with pleasure. After making an appointment with us (by phone or email) you can arrange a viewing appointment with us. We require a lead time of 2-3 days, as our watches are stored securely at the bank.

I would like to buy the watch. Can I get a different strap?

Yes, of course, that's no problem. We have standard ribbons in various colors in stock. Please let us know in good time which strap you prefer. We will then fit the desired strap to the watch (with an equivalent strap at no extra charge!).

I am looking for a specific watch, can you help me?

We will do our best to find the watch model you want or the watch of a particular year of manufacture. You will need a little patience. Please let us know about your wishes.

Can I wear a vintage watch in everyday life?

Of course, that's not a problem. A mechanical vintage watch is designed to be worn. However, as our watches are over 50 years old and generally not water-resistant, you should not wear these watches when showering or swimming and should avoid extreme shocks (e.g. during certain sports).

Interesting facts about dials

Some "old-school" watch collectors believe that only completely untreated dials on vintage watches are authentic and valuable. However, watches that have spent their entire life in a box or safe and have never seen the light of day, so to speak, are extremely rare. There are only a very small number of these watches in existence (possibly with original papers and original box), there are (of course) fewer and fewer of them and the prices for these watches are very high on the market. But - other watch dealers will confirm this - the vast majority of watch enthusiasts and watch lovers (around 90%) want to wear the vintage watches themselves and prefer good-looking, attractive vintage watches with carefully restored dials. These mechanical wristwatches were produced for use and have been exposed to sunlight, changing temperatures and humidity (from water, hand perspiration, etc.) for many years (50 years and longer!). It is comparable to a classic car. Both watches and cars were built to be used and enjoyed, definitely not to be left in a box or garage! Naturally, a certain amount of care was required to use them. Vintage watches are generally not waterproof. After a period of 50, 60, 70 years, it is almost inevitable that major or minor damage/stains will appear on a dial, mainly due to UV radiation and/or the ingress of moisture. Stains on the dial are not only unattractive, they also start a process of destruction of the dial that is irreversible and can no longer be stopped. As a result, the entire dial will eventually be destroyed and the watch will become unusable. (Again, similar to a classic car: if you don't do anything to maintain and repair it, at some point the car will no longer be roadworthy and attractive) Incidentally, all of the watches we offer have the original dials! Some are completely untreated, others have had the original dials professionally coated with a new top coat. You will find details of the condition of the dials in the description of the watches. What exactly does refreshing the dial mean? In the past (when our watches were manufactured between around 1930 and 1980), the original colors on the dial were protected with a cellulose acetate-based lacquer. The disadvantage of these compounds at that time is that they are not resistant to ageing. The surface structure of the lacquer is porous and oxygen and moisture can penetrate over time. This causes the original dial to develop brown spots and discoloration, as can be seen on many vintage watches. In the further course of time, the top coat begins to dissolve. This chemical process progresses relentlessly and cannot be stopped. In the end, the entire dial is destroyed. This mixture of materials is no longer used today. With today's technology, the dial manufacturer is able to remove the existing top coat from the original dials and replace it with a color-fast, UV-resistant synthetic resin coating. The actual dial retains the original color scheme. The original hour numerals, indices and hands are then reinstalled. In a way, this is a form of preservation against inexorable decay. It is important to note that this process is carried out professionally for all our watches in a specialized dial manufactory, which also produces dials for renowned Swiss watch manufacturers. This new color-fast and light-fast surface protects your watch from a rapidly advancing aging process. Your mechanical timepiece will remain an elegant eye-catcher and a historical highlight for many decades to come.

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